Last Updated: 12.05.2025

At e-kantina.com, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal data, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Who We Are

e-kantina.com is operated by [Your Company Name], registered in [Insert Country], located at [Insert Business Address].

We are committed to processing your data responsibly and transparently.

2. What Personal Data We Collect

When you use our services, we may collect the following data:

a) Information You Provide:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party gateways)
  • Account login credentials

b) Automatically Collected Data:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device type and operating system
  • Cookies and usage data

3. Why We Collect Your Data (Legal Basis)

We collect and process your data for the following purposes and under these legal bases:

PurposeLegal Basis (GDPR)
To fulfill your orderPerformance of a contract (Art. 6(1)(b))
To create and manage your accountPerformance of a contract
To send service-related emailsLegitimate interest (Art. 6(1)(f))
To send marketing emails (if opted-in)Consent (Art. 6(1)(a))
To improve website performanceLegitimate interest
To comply with legal obligationsLegal obligation (Art. 6(1)(c))

4. How Long We Store Your Data

We keep your data only as long as necessary:

  • Account data: As long as your account is active or as required by law.
  • Order history: 6–10 years (for tax and accounting compliance).
  • Marketing consent: Until you unsubscribe or withdraw consent.
  • Cookies: See Cookie Policy.

5. Sharing Your Data

We may share your data with:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers (e.g., DHL, local couriers)
  • Marketing tools (e.g., Mailchimp – if you opt-in)
  • Analytics providers (e.g., Google Analytics)
  • Legal authorities if required by law

All third parties are contractually required to comply with GDPR standards.

6. Your Data Rights (GDPR)

Under GDPR, you have the right to:

  • Access your data (Art. 15)
  • Correct inaccurate data (Art. 16)
  • Delete your data (“right to be forgotten”) (Art. 17)
  • Restrict or object to processing (Art. 18 & 21)
  • Port your data (Art. 20)
  • Withdraw consent at any time (Art. 7)

You can exercise these rights by contacting us at support@e-kantina.com.

If you’re not satisfied, you can also file a complaint with your local Data Protection Authority.

7. Data Security

We use industry-standard encryption (SSL/TLS) and secure servers. Access to your data is limited to authorized personnel only. We regularly review our security practices to ensure your information is protected.

8. International Transfers

If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses, adequacy decisions).

9. Cookies and Tracking Technologies

Our site uses cookies to enhance user experience and analyze traffic.

  • Essential Cookies – necessary for the site to function
  • Analytics Cookies – help us improve the website
  • Marketing Cookies – used for targeted advertising (only if you consent)

You can manage or withdraw cookie consent at any time via the cookie banner or your browser settings. See our Cookie Policy for more details.

10. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children without parental consent.

11. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. Updates will be posted on this page with a new “Last Updated” date.

12. Contact Us

If you have any questions or concerns about your privacy or this policy, contact us at:

📧 Email: support@e-kantina.com
📍 Address: [Insert Business Address]
📞 Phone: [Insert Phone Number]